Winter Season - Rental Technician

Start Date

18 November 2024

Job Description

Below is a brief description of the role on a day to day basis.

  • Greeting Guests to create a friendly and fun shop environment.
  • Provide genuinely friendly and professional service skills, with the aim of making the fit-out process an enjoyable experience for our guests.
  • Fitting guests correctly into well maintained, comfortable equipment which is suited to their needs.
  • Make recommendations to the guests on what gear will suit them best, and educate them on how to use the different items.
  • Accurately and professionally adjusting ski and snowboard binding set ups based on the guest requirements.
  • Accurately and neatly labeling rented ski equipment so Guests and valet staff can identify it easily, and make it easier to return at the end of the rental.
  • Ensuring the rental database is checked regularly for overdue rentals or incomplete rental returns.
  • Liaising with outside valet storage operations and accommodation providers to ensure all gear is returned to our stores at the end of the rental.
  • Checking, cleaning and servicing gear at the end of rental period.
  • Keeping all areas of operation clean, tidy and organised.
  • Assisting with valet / storage operations as required.
  • Restocking rental equipment into the shop from storage locations.
  • Assist with snow clearing outside the shops to ensure easy access for guests.
  • Other general tasks related to a ski and snowboard rental business.
  • Keeping yourself busy by pro-actively thinking ahead to ensure that all areas of the operation are prepared for the next busy period.


  • Passionate about snow sports and enjoy sharing that enthusiasm.
  • Knowledgable about skis, snowboards and snow accessories.
  • Genuinely friendly and professional with great communication skills.
  • Are organised and enjoy working hard as part of tight-knit team that depends on each other.
  • Happy to approach guests to ensure everyone is greeted and their needs assessed in a timely manner.
  • Can speak English - the ability to speak a second language such as Mandarin, Cantonese or Japanese would be a great plus.
  • Well presented and neat in appearance.

Previous experience working as a rental technician is highly regarded – but if you have most of the above qualities, we are happy to train you and welcome your application.

Job Particulars

Pay Rate

  • ¥1,500 - ¥1,750 per hour
  • 25% overtime allowance for hours worked above prescribed working hours for the month.

Employment Period

  • 18 Nov 2024 - 31 March 2025
  • Fully paid training at the start of the season.


  • Generally 5 days per week, around 40 hours per week.
  • Hours will vary through the season depending on business levels with less hours at the start and end of the season (more riding time!) and occasional overtime during peak periods.

Job Benefits

Lift Passes

  • Your own Free Grand Hirafu season pass with an option of upgrading to All Mountain at an additional cost.
  • If you do not need a pass, you will be offered a bonus payment of ¥45,000.

Travel Support Bonus

  • ¥30,000 travel cost support bonus upon contract completion.

Subsidised Accommodation and Staff Shuttle

  • Subsidised staff accommodation available in Hirafu starting from ¥5,000 per month quad share, ¥15,000 twin share (or double for couples) with all utilities, basic supplies and WiFi included.
  • Free Staff shuttle available to Kutchan Town for shopping.

Free Ski & Snowboard Lessons

  • Great for first-timers and beginners - free ski/snowboard group lessons with GoSnow (dependent on availability.)

Discounts on HTM's services

  • Discounts on stays, restaurants, rentals, massages and more with HTM operated businesses.

Future opportunities in Niseko with the company

  • For the best performing seasonal staff, we will want you back and can potentially sponsor a working visa for future seasons (provided you meet the sponsorship criteria). Full-time career options are also available.

Do you want to spend your next winter season in the Powder Capital of the World? Apply now by filling out the form below:

Fill out my online form.

Looking for more job options?

Visit the HTM Careers site for more positions available or contact us at [email protected]

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